Shipping policy
1. General shipping information
We work with a fixed shipping rhythm: all orders placed up to and including Monday are collected and usually shipped on the following Tuesday. We ship our wines in 3-, 6-, 12- and 18-bottle cartons.
We ship to the countries listed below. If your country is not listed, we are happy to check shipping options and conditions upon request.
2. Shipping costs & delivery options
Italy (mainland)
Free shipping from €200 order value | Free pick-up at the winery
Below that:
1 – 3 bottles: €10
4 – 6 bottles: €11
7 – 12 bottles: €13
13 – 18 bottles: €17
Calabria, Sardegna, Sicilia
Free shipping from €250 order value
Below that:
1–3 bottles: €14
4–6 bottles: €15
7–12 bottles: €17
13–18 bottles: €20
Germany, Austria
Free shipping from €300 order value
Below that:
1–3 bottles: €16
4–6 bottles: €18
7–12 bottles: €24
13–18 bottles: €31
Belgium, Netherlands, Luxembourg, Denmark
Free shipping from €300 order value
Below that:
1–3 bottles: €20
4–6 bottles: €21
7–12 bottles: €23
13–18 F bottles: €27
France, Croatia, Monaco
(No shipping to French overseas territories.)
1–3 bottles: €25
4–6 bottles: €27
7–12 bottles: €30
13–18 bottles: €36
Portugal, Spain
(Island deliveries currently available upon request only.)
1–3 bottles: €36
4–6 bottles: €38
7–12 bottles: €44
13–18 bottles: €53
Poland, Slovakia, Slovenia, Czech Republic, Hungary
Free shipping from €300 order value
Below that:
1–3 bottles: €20
4–6 bottles: €21
7–12 bottles: €23
13–18 bottles: €29
Estonia, Latvia, Lithuania, Malta, Cyprus
1–3 bottles: €38
4–6 bottles: €46
7–12 bottles: €58
13–18 bottles: €78
3. Delivery times
All orders placed up to and including Monday are collected and usually shipped on the following Tuesday. Delivery time therefore depends on the day of order and varies by destination.
4. Shipping restrictions
We currently ship our wines to the countries listed above. For countries not listed, we are happy to check shipping options and conditions upon request by email.
5. Damaged or lost orders
If your parcel arrives damaged or is lost in transit, please contact us immediately at info@thomas-niedermayr.com .
Damaged goods: Please send us photos of the damaged items as well as the packaging so we can find a solution.
Lost parcels: If your order has not arrived, please get in touch so we can check the status with the shipping provider.
6. Returns
Information on returns can be found in our Right of Withdrawal.
If you have any questions, feel free to contact us at any time.